You can contact us via email, our website contact form or social media platforms to make an inquiry. Please inform us of your requirements as detailed as possible, for example:

●Product interest: Do you need storage cabinets, workbenches, lockers or other cleanroom furniture?

●Technical requirements: Preferred material (such as 304 or 316L stainless steel), dimensions, specifications, load-bearing requirements, surface treatment (such as brushing, mirror finish, epoxy resin spraying).

●Application environment: Will the product be used in general industry, food industry, pharmaceutical laboratories or electronic clean rooms? This helps us recommend the most suitable materials.

●Project budget and quantity: Approximate purchase quantity and target price range.

●Any reference pictures or design sketches.

Our response: Our overseas sales team will assign a dedicated project manager to serve you. We will confirm the receipt of your inquiry within one hour and provide initial product suggestions, rough quotations and answer your technical questions within 24 hours.

1.Technical detail confirmation: Our engineering team will have in-depth communication with you about every technical detail and provide professional advice and CAD product drawings (2D/3D) based on your requirements.

2.Final quotation: After all specifications are confirmed, we will provide you with a detailed Proforma Invoice (PI), which includes:

●Product unit price, total price, and trade terms (such as FOB Shanghai, CIF Los Angeles, etc.).

●Accurate product description, technical parameters, and packaging method (standard export wooden crates or cartons).

●Payment method, production cycle and estimated delivery time.

3.Confirmation and Payment: If you have no questions about PI, you can sign for confirmation. Subsequently, we will request you to pay an advance payment (typically 30% to 50% of the total contract amount) in accordance with the PI terms. After receiving the advance payment, the production plan was officially launched.

1.Production plan: The factory formulates a detailed production plan and purchases high-quality raw materials.

2.Production process update: Your dedicated project manager will regularly report the production progress to you and always welcomes any questions you may have.

3.Strict quality inspection: Our quality control team conducts strict inspections at every key stage of production (cutting, welding, polishing, assembly).

4.Final Inspection (optional) : After production is completed, we invite you or the third-party inspection agency you specify (such as SGS, Intertek) to conduct the final Pre-Shipment inspection. We will provide a complete inspection report and product photos/videos to ensure that the products 100% meet your requirements.

1.Booking and shipping: Once the goods pass the inspection and we receive your balance payment, our logistics department will arrange sea/air freight services for you. We are proficient in the production of export documents, including

Packing List

Commercial Invoice

Bill of Lading

Certificate of Origin

And other customs clearance documents that your country may need.

2.Goods tracking: We will provide you with the bill of lading number, allowing you to track the location of your goods in real time throughout the entire transportation process.

1.Smooth customs clearance and delivery: With the complete documents we provide, you can smoothly complete the customs clearance procedures at your home country's customs and pick up the goods from the port. If you need support, our freight manager can assist you with customs clearance and receiving your goods.

2.Installation support: We offer detailed installation instructions and video guidance. For complex products, we can provide installation support through online video.

3.Outstanding after-sales service: SUN-YEE offers comprehensive after-sales service guarantees. Our products come with a standard warranty period. If you have any questions, please feel free to contact our team at any time. We promise to respond promptly and provide solutions.

Professional and dedicated: With years of experience in the stainless steel industry, we have a profound understanding of the standards and demands of different global markets.

●Quality first: From raw materials to finished products, quality inspection is carried out layer by layer to ensure that every product is strong and durable.

●Communication barriers: Fluent English communication, quick response, and free you from jet lag and language barriers.

●One-stop service: From design, production to export logistics, we offer complete supply chain management to save you time and effort.

Contact the SUN-YEE team immediately to get your exclusive customized solution!